Support/FAQ

Feeling Stuck? We're eager to help!

support@scoutsec.com

Billing

How do I purchase ScoutVPN?

To purchase a ScoutVPN subscription, visit this webpage. This is our pricing page where you'll find all the available packages and on-going deals. Click on the one you prefer and follow the steps, filling in all the information necessary to complete your purchase.

If you ever have any questions, feel free to contact us!

What's your money-back policy?

We offer a 30-day money-back guarantee policy on your initial payment. Each refund is liable only if the payments were made no longer than 30 days prior to the claim. We do not grant refunds for recurring subscription payments if you cancel the Services after the renewal unless applicable law provides otherwise.

How do I change/cancel my subscription?

You can change or cancel your subscription by logging into your dashboard here and going to the 'billing' tab on the left and selecting the "Plans" tab .

If you have any issues, you can also email support@scoutsec.com and we can assist you!